Additional Customer Responsibilities
In order to receive Geeks Corp IT services, you must have:
- Full access (including any required licenses) to the hardware and/or software that is related to the software or hardware problem; and
- Complete back-up of any data, software, information or other files stored on your computer disks and/or drives that may be impacted.
Geeks Corp IT is not responsible for any loss, corruption or alteration of data, software or files that may result from our technicians or the acts of Geeks Corp IT technicians. You are solely responsible for any and all restoration and reconstruction of lost or altered files, data, or programs.
You are responsible for ensuring that any information or data disclosed to Geeks Corp IT is not confidential or proprietary to you or any third party.
You hereby grant Geeks Corp IT permission to view, access and modify your computer, computer (including registry) settings and any related software or peripheral equipment, including all data, hardware and software components, in order to avail Geeks Corp IT tech support. You acknowledge and agree that you are the owner or authorized user of any hardware or software about which you are contacting Geeks Corp IT technician.
You agree to cooperate with and follow instructions provided by Geeks Corp IT technicians and acknowledge that such cooperation by you is essential to delivery of the successful delivery of Geeks Corp IT services.